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Najavo

Service management software

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Najavo features

2 - 10 employeesremove
11 - 25 employeesremove
26 - 50 employeesremove
51 - 75 employeesremove
76 - 100 employeesremove
101 - 150 employeesremove
151 - 200 employeesremove
201 - 250 employeesremove
251 - 300 employeesremove
301 - 350 employeesremove
351 - 400 employeesremove
401 - 500 employeesremove
500 or more employeesremove
1 employeeremove
i Backupsremove
Backups
A backup of all data is made on a separate server.
i IP address securityremove
IP address security
Users can only access the software if the correct IP address is recognised.
i Data storage in Europe remove
Data storage in Europe
The data is stored in Europe.
i Flexible user rights remove
Flexible user rights
It is possible to give employees/users different user rights.
i Single Sign On (SSO)remove
Single Sign On (SSO)
Allows users to log in once, after which they automatically get access to multiple applications.
i Two-factor authenticationremove
Two-factor authentication
Two-factor authentication is an extra layer of security when logging in to the software. For example a password and an SMS verification.
i Healthcareremove
Healthcare
Examples: GPs, physiotherapy, speech therapy, mental healthcare (GGZ), dietetics, exercise therapy, skin therapy, haptotherapy, osteopathy, occupational therapy and podiatry.
i Construction and installationremove
Construction and installation
Examples: construction companies, painting companies, installation companies and insulation companies.
i Facility servicesremove
Facility services
Examples: cleaning companies and security companies.
i Hospitalityremove
Hospitality
Examples: restaurants, bistros and cafés.
i ITremove
IT
Examples: software developers and website developers.
i Social servicesremove
Social services
Examples: social workers and voluntary work.
i Retailremove
Retail
Examples: supermarkets, retail trade and craft businesses.
i Pharma and chemicalsremove
Pharma and chemicals
Examples: manufacturers of medicines and the chemical industry.
i Accountancyremove
Accountancy
Examples: accountancy firms and bookkeeping firms.
i Agricultural sectorremove
Agricultural sector
Examples: agriculture and horticulture.
i Automotiveremove
Automotive
Examples: garages and car dealers.
i Educationremove
Education
Examples: educational institutions, childcare and training institutes.
i Traderemove
Trade
Examples: wholesalers and trading companies.
i Industryremove
Industry
Examples: mining and the metal industry.
i Logisticsremove
Logistics
Examples: distribution centres and transport companies.
i Mediaremove
Media
Examples: broadcasters, radio stations and content development.
i Online servicesremove
Online services
Websites where a product or service can be purchased.
i Petroleum marketremove
Petroleum market
Examples: petrol stations and oil refineries.
i Productionremove
Production
Companies that make a physical product. For example clothing production, tool production and food production.
i Recreationremove
Recreation
Examples: holiday parks, hotels, theme parks and museums.
i Temporary staffingremove
Temporary staffing
Examples: temporary employment agencies and secondment agencies.
i Real estate sectorremove
Real estate sector
Examples: housing associations and estate agents.
i Governmentremove
Government

Examples: ministries, water boards, provinces, municipalities, the UWV (Employee Insurance Agency), the police and institutions with a public task.

i Business servicesremove
Business services
Examples: consultancies, marketing agencies and law firms.
€1 to €5remove
€5 to €10remove
€10 to €25remove
€25 to €50remove
€50 to €75remove
€75 to €100remove
€100 or moreremove
i Visitor registrationremove
Visitor registration
Visitors can be registered using the software.
i Communication via softwareremove
Communication via software
Within the software it is possible to communicate about internal and external documents.
Sharing news itemsremove
i Internal chatremove
Internal chat
Internal chat function for chatting with colleagues.
i Logremove
Log
Overview of who performed which actions and when.
i Online calendarremove
Online calendar
Plan and follow meetings, tasks and events for yourself and other colleagues.
i Process alertsremove
Process alerts
The software gives a notification when an important event occurs.
i Timelineremove
Timeline
Involving employees in the organisation through a timeline, where they can share content themselves, like posts and leave comments.
Authentication methodremove
Digital signatureremove
Advanced signingremove
Multiple documents  remove
Multiple signatoriesremove
Sending attachmentsremove
Signing progressremove
i Forms and templatesremove
Forms and templates
In the software it is possible to use or design standard (web) forms and/or templates.
i Storing documentsremove
Storing documents
Option to store internal documents (digitally).
i Applying VAT ratesremove
Applying VAT rates
Invoicing with the relevant VAT rates.
i Saving draft invoicesremove
Saving draft invoices
Easily save draft invoices and finish them later.
i Credit notesremove
Credit notes
Generating credit notes and sending them.
i Own house style on invoicesremove
Own house style on invoices
It is possible to design the invoices entirely yourself based on a house style.
i Scheduling invoicesremove
Scheduling invoices
Automatically sending invoices at scheduled times.
i Invoicing in multiple languagesremove
Invoicing in multiple languages
The option to set a different language or add an extra language for invoicing abroad.
i Invoicing with subscriptions remove
Invoicing with subscriptions
It is possible to invoice periodically via subscriptions.
i Invoicing at a fixed priceremove
Invoicing at a fixed price
Invoicing with an (agreed) one-off price for a product or service.
i Invoicing with tiered pricingremove
Invoicing with tiered pricing
Adding tiered pricing to products or services and easily invoicing this to customers. This rewards customers for buying several products or services.
i Invoicing by customer group remove
Invoicing by customer group
Sending invoices per customer group. For example invoicing a certain sector or invoicing customers with whom a different arrangement has been made.
i Using invoice templatesremove
Using invoice templates
Using preset invoice templates.
i Invoicingremove
Invoicing
It is possible to create invoices yourself from the software.
i Invoicing with iDEALremove
Invoicing with iDEAL
Adding the payment option "iDEAL" to an invoice.
i Discounts and totalsremove
Discounts and totals
Showing discounts and (sub)totals on an invoice so that customers get a better overview of the pricing.
i Cost types on invoiceremove
Cost types on invoice
Including registered cost types (automatically) on the invoice. Cost types are, for example, personnel costs and costs of raw materials and consumables.
i Invoicing based on post-calculationremove
Invoicing based on post-calculation
Invoicing based on post-calculation. Post-calculation is a calculation after the fact. Once the work is done, you calculate what the production of a product really cost or what a delivered service really cost.
i Online invoiceremove
Online invoice
The invoice can be opened and paid via the web browser.
i PayPal on the invoiceremove
PayPal on the invoice
Adding the payment option "PayPal" to an invoice.
i Periodic invoicingremove
Periodic invoicing
Invoicing periodically according to a period you set yourself.
i Self-billingremove
Self-billing
With self-billing you have suppliers and external contractors invoice you in line with your specifications. This means the check takes place first and only then is the invoice sent. This makes sure you get a correct invoice that fully meets your wishes.
i Adding an attachmentremove
Adding an attachment
Adding an extra attachment to an invoice. For example an attachment with extra information about the service delivered.
i UBL invoicingremove
UBL invoicing
It is possible to create a UBL (Universal Business Language) invoice. UBL is a standard format for electronic invoicing and makes it possible to send invoices from one accounting package to another.
i Creating a consolidated invoiceremove
Creating a consolidated invoice
Easily create a consolidated invoice with the software. Consolidated invoices are invoices drawn up after delivery. Instead of an invoice being drawn up after each individual delivery, one invoice follows for all deliveries in a period of time.
€0remove
€1 to €100remove
€100 to €500remove
€20.000 or moreremove
€5.000 to €20.000remove
€500 to €5.000remove
i Complaint registrationremove
Complaint registration
Registering internal or external complaints.
i Process descriptions remove
Process descriptions
Option to draw up and describe processes.
i Registering inspectionsremove
Registering inspections
Registering, for example, workplace inspections.
i Improvement proposalsremove
Improvement proposals
Submitting improvement proposals for a process.
i Work instructions remove
Work instructions
Drawing up and recording work instructions for processes.
i Terms and conditionsremove
Terms and conditions
Terms and conditions can be sent along (automatically) when sending a quotation.
i Own house style on quotationsremove
Own house style on quotations
Quotations can be designed entirely yourself based on your own house style.
i Online quotation dialogueremove
Online quotation dialogue
Use the software to ask and answer questions online about the quotation.
i Grouping productsremove
Grouping products
Grouping products, items or services on a quotation.
i Discounts and totalsremove
Discounts and totals
Showing discounts and (sub)totals on a quotation so that customers get a better overview of the pricing.
i Converting a quotation into an invoice remove
Converting a quotation into an invoice
A quotation can be converted into an invoice.
i Accepting a quotation online remove
Accepting a quotation online
Approving a quotation digitally.
i Quotation templatesremove
Quotation templates
Using preset quotation templates.
i Quotations remove
Quotations
Easily draw up quotations yourself with the software.
i Quotation status overviewremove
Quotation status overview
A simple overview of the status of all quotations: whether they have been approved, rejected or are awaiting a response.
i Showing 3D visualisationsremove
Showing 3D visualisations
The software can show 3D visualisations of products.
i From quotation to contractremove
From quotation to contract
Option to convert accepted quotations into contracts.
i From quotation to projectremove
From quotation to project
Converting the quotation into an order, work order or project so that employees can get started straight away.
i Version controlremove
Version control
Easily draw up a new version of the quotation for the customer.
i Pre-calculationremove
Pre-calculation
Use the software to make a pre-calculation for drawing up a quotation.
i API remove
API
An API (in full: application programming interface) is a foundation on which computer programs can communicate with each other.
i Cloudremove
Cloud
The business software can be accessed via the browser.
i Sandboxremove
Sandbox
A test environment within the software in which functionalities or actions can be tested.
i Serverremove
Server
The business software can be installed on your own server.
i Self-learning softwareremove
Self-learning software
The software works with one online platform. This means that all information used to recognise documents from one customer is immediately available for all other customers as well.
i Subscriptionremove
Subscription
Paying a recurring amount for the software. This is often per month, quarter or year. Software suppliers often offer a discount when you pay annually.
i One-off paymentremove
One-off payment
With this you only have to pay an (agreed) amount once for the software. You may still have to take out a maintenance contract for it.
i Freemiumremove
Freemium
With freemium the software can be used for free. If you want to use more options, you have to pay for them. Examples of freemium products are Spotify and YouTube.
i Free trial accountremove
Free trial account
It is possible to test the software for free using a trial account. This is for a limited period, often between 7 and 30 days.
i On requestremove
On request
The prices of this software are available on request. These prices are usually tailored to your company.
i Per unitremove
Per unit
Paying for the software when you actually use it. For example paying per quotation drawn up, per invoice, per transaction, per signed document, etc. With this pricing model you are not tied to recurring costs when you do not use the software.
Project templatesremove
Project managementremove
Planning projectsremove
Project phasesremove
Benchmark  remove
Utilisation rate reportsremove
Incident loggingremove
Running scenarios  remove
Employee productivityremove
Project resultsremove
Automatic mileage trackingremove
Recording tripsremove
i SLA monitoringremove
SLA monitoring

A Service Level Agreement (SLA) records all the agreements. The service management software monitors these agreements.

i Installed base managementremove
Installed base management

The service management software keeps track of where products are located and the history of service contacts.

i Registering materialsremove
Registering materials

Recording the materials used in the service management software. This makes it easy to keep track of how many materials have been used and what this cost.

i Self-service portalremove
Self-service portal

A user of the service management software can register problems with a service or a system themselves.

i Service tasksremove
Service tasks

An employee has their own overview in the service management software of which tasks have to be carried out and where.

i Service requestsremove
Service requests

Recording customer reports in the service management software. This means problems in processes and/or systems are resolved as efficiently as possible.

i Ticket managementremove
Ticket management

Recording requests from employees in order to resolve internal problems in processes and/or systems efficiently.

i Analysis and reportingremove
Analysis and reporting
Reporting software provides automatic, valuable insights into your business by linking multiple data sources together.
i Deliveryremove
Delivery
With delivery software you use software to organise your own meal delivery.
i Accountingremove
Accounting
With accounting software you automate your company's financial housekeeping by digitally keeping track of and accounting for all purchases, bank transactions and sales.
i CRMremove
CRM
CRM software stands for Customer Relationship Management software and helps companies manage relationships. These are, for example, customers, suppliers or other partners. With CRM software you have an overview of your entire customer portfolio and insight into what is going on with a customer.
i Accounts receivableremove
Accounts receivable
Accounts receivable management is the policy a company follows with regard to its debtors, also known as credit management. The aim is to make sure outstanding invoices are paid. Having a good debtor policy also ensures that you can pay your own bills on time.
i Expense claimsremove
Expense claims
Expense claim software makes the process of claiming expenses simple and fully digital. With a mobile app, employees claim payments and expenses from their employer. Keeping receipts, checking them or processing them in the accounts is no longer necessary. When employees pay for a business lunch or fuel costs, they take a photo of the receipt with the mobile expense claim app. The software automatically links the receipt to the financial transaction and, after checking, books it into the financial administration with one click.
i Digital signingremove
Digital signing
With digital signing software you place a digital signature under a digital document. This is an electronic version of the physical signature with pen and paper. It lets customers, suppliers, employees and other parties sign your documents easily and quickly.
i Document managementremove
Document management
With document management software, all documents in a company are stored centrally. The software makes sure these documents are easy to find, that employees can work on documents at the same time and that new versions are saved automatically.
i EHRremove
EHR
With EHR (electronic health record) software, medical patient data is stored and made available in digital form. Patients can get access to the record to, for example, schedule appointments or supply or request information about ongoing treatment.
i ERPremove
ERP
ERP stands for “Enterprise Resource Planning” and is also called “all-in-one” software. ERP software digitises multiple business processes, with all employees working from one system and all information flows stored in one database.
i Invoicingremove
Invoicing
Invoicing software helps with creating, tracking and sending digital invoices. You can see exactly which invoices have been sent and which have been collected. With invoicing software you can send invoices directly from the system to customers. You can create your own layout, with the software taking into account all the legal requirements a digital invoice must meet.
i Invoice processingremove
Invoice processing
Invoice processing software supports companies throughout the entire process of digitally processing purchase invoices, sales invoices, receipts and other documents. Invoice processing software automatically reads the relevant data from an invoice.
i Taxremove
Tax
Tax software reduces the administrative burden of a tax return by making it faster and easier.
i Flexible payrollremove
Flexible payroll
With flexible payroll software, employees decide for themselves when they get their salary paid out. This means employees no longer have to wait until the end of the month.
i Helpdeskremove
Helpdesk
A helpdesk is a location or person where questions can be asked, faults can be reported or advice can be obtained about a certain product or service.
i HRMremove
HRM
HRM software stands for Human Resource Management software and automates HR matters such as requesting leave, expense claims and equipment on loan. It also keeps the personnel file up to date, such as contracts, appraisals, payslips and other important forms.
i Integration softwareremove
Integration software
With integration software you connect software packages to each other yourself, with little or no programming experience. This software offers ready-made building blocks to easily link mobile apps, cloud applications and on-premise packages to each other.
i Annual accountsremove
Annual accounts
Annual accounts software is for preparing and compiling financial reporting. The software has been developed for accountants and/or financial professionals.
i POSremove
POS
POS software, also called a POS system, digitises the checkout process in a shop or hospitality venue.
i Quality managementremove
Quality management
Quality management software focuses on controlling and optimising business processes, with the aim of making errors and waste visible and continuously improving products and services.
i Quotationremove
Quotation
With quotation software you quickly and easily draw up error-free quotations with unique features, such as multiple house styles, interactive elements and handy statistics.
Training managementremove
i Staff schedulingremove
Staff scheduling
Staff scheduling software makes scheduling staff easier and faster, to find the right balance between staffing needs and staff availability. With staff scheduling software you create a clear work schedule online based on, for example, availability and budgets. Employees always have access to the work schedule via a mobile app.
i Process managementremove
Process management
Process management software is used to clearly map, evaluate and optimise all processes within a company.
i Product configurationremove
Product configuration
Configure Price Quote (CPQ) or product configurator software helps companies easily create quotations based on fluctuating prices and varying costs. With (visual) product configuration software, companies can easily configure products that are easy to see through 2D and 3D visualisations. This software is often used in manufacturing, engineering and industrial environments.
i Production planningremove
Production planning
Production planning software helps companies schedule (production) work based on sales and expected sales orders. It takes into account available materials, delivery times, capacity and staff.
i Project managementremove
Project management
A project management tool helps companies set up, manage and steer projects. The aim of a project management tool is to bring structure to extensive work in which several disciplines often have to play a role.
i Recruitmentremove
Recruitment
With recruitment software it is possible to draw up multiple vacancies and profiles and match candidates to them. You also have a complete picture of all important characteristics of candidates.
i Bookingremove
Booking
With booking software you automate the booking process from the reservation on the website to the end of the visitor's stay. The software takes into account visitors' availability, wishes and requirements, as well as bookings via other tour operators.
i Mileage trackingremove
Mileage tracking
Mileage tracking software is a vehicle tracking system for mileage and trip registration. Vehicle trips are tracked live and kilometres are registered automatically.
i Payrollremove
Payroll
With payroll software you automate the entire process of paying your employees. Such as generating payslips, automatically filing the payroll tax return and automating the payment of all your employees.
i Salesremove
Sales
With sales software you automate the sales process from winning a customer to closing a deal and make it visible to the whole organisation. Communication with potential customers is easily tracked, so you never miss a deal again.
i Service managementremove
Service management
With service management software, customers or employees get in touch online to report a service task. The software then supports you in managing and scheduling these service tasks. This makes it possible to stay focused on your current work and then easily set priorities for your follow-up work.
i Talent managementremove
Talent management
Talent management software aims to make the best possible use of employees' potential and to develop it. To this end the software offers handy tools to make this process run as well and as efficiently as possible.
i Time trackingremove
Time tracking
With time tracking software, employees record the time spent on an activity. This gives you an overview of which work employees do and when they do it. Time can be recorded in minutes, hours or half-days.
i Absenceremove
Absence
With leave and absence software you have an overview and tools to deal with leave and absence in a targeted way, such as a medical file, a scheduling tool and leave and absence statistics.
i Inventory managementremove
Inventory management
With inventory management software the stock level is tracked and you receive a notification when a product needs to be purchased. It also keeps track of where a product is in the warehouse and makes it quick to find out how much a stock is worth. An inventory management system is also called a warehouse management system (WMS).
i Webshopsremove
Webshops
With webshop software you easily create your own webshop for your shop, and it is accessible to people with little technical knowledge and experience with web design.
i Work ordersremove
Work orders
Work order software helps automate work orders and everything that comes with them, such as scheduling, tracking and reporting service requests, dispatching employees to jobs and keeping track of service quality.
i Creating tasksremove
Creating tasks
Creating tasks per employee, supervisor and working group.
i External party login remove
External party login
External parties can be given their own login to manage open tasks.
i Status of ongoing tasksremove
Status of ongoing tasks
Employees have insight into each other's tasks and their status.
i Task overviewremove
Task overview
Overview of all open tasks.
i Assigning rolesremove
Assigning roles
The software makes it possible to set up different roles.
Arabicremove
Danishremove
Germanremove
Englishremove
Finnishremove
Frenchremove
Italianremove
Mandarinremove
Dutchremove
Norwegianremove
Polishremove
Portugueseremove
Russianremove
Spanishremove
Czechremove
Turkishremove
Swedishremove
i SMEsremove
SMEs
Small and medium-sized enterprises. These are companies with at most 250 employees.
i Non-profitremove
Non-profit
Examples: government bodies, charities, associations and foundations.
i Large companyremove
Large company
Companies with more than 250 employees.
i Multinationalsremove
Multinationals
A large enterprise with branches and employees in several countries.
i Start-upremove
Start-up
A new entrepreneur or business.
i Foundationremove
Foundation
A foundation is an organisation with a public-interest, social or idealistic purpose.
i Associationremove
Association
An association is a collaborative body that pursues certain goals. Members pay a membership fee and can determine the board themselves. Examples of associations are sports clubs and student associations.
i Freelancerremove
Freelancer
Self-employed without staff (ZZP). This is a self-employed entrepreneur who has no employees.
i Inventory managementremove
Inventory management
Managing and registering items.
i Designing and adapting workflowsremove
Designing and adapting workflows
Designing and adapting workflows for an efficient work process.
i Workflow management remove
Workflow management
Workflow management ensures an efficient work process by automating actions and tracking the status of these processes.
Prices
Pricing models:
Indicative cost from p/m:
On request

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Description

Find out with SoftwareWatcher whether Najavo suits your organisation. Read real reviews from users and experts and compare all the relevant software features. We give an overview of all the software features relevant to your business processes. Najavo has the following modules:

With SoftwareWatcher you discover how Najavo saves you time. By digitising your organisation with Najavo, you cut costs and give your organisation structure.

Compare Najavo and get advice

Compare Najavo with other software for your industry and company size. Based on software features and prices, you can quickly and easily see whether the software is right for you. SoftwareWatcher offers a simple selection guide so that you can choose the best software yourself, even without any knowledge of software. Do you need advice on whether Najavo suits your organisation? The SoftwareWatcher experts will be happy to help and advise you on your choice. We ask you the right questions and check whether the software suits you. This is free and without obligation. Do you want to know whether the software integrates with other systems in your organisation? In the SoftwareWatcher integrations overview you can see straight away whether the software integrates with your existing systems. Is your existing software not in the overview? Then other solutions are always possible. Please contact the software supplier about this.

Najavo demo or trial period

Want to get a real impression of Najavo? You can often request a trial period or a software demo for this. With a trial period you get access to the software for a number of days and can test for yourself whether it suits you. If you request a software demo, the software supplier explains the software to you personally. During a software demo you can ask all your questions about the software, which is how you find out how good the software really is. Are you looking for alternatives to Najavo? SoftwareWatcher gives an overview of the best software alternatives, so you know straight away which systems to compare.

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