Inserve
from € 63 per month
Unique Selling Points
- Service management for IT, facilities and HR
- Self-service portal and knowledge base
- Requests via email, WhatsApp, Teams and Slack
- More than 90 integrations and an open API
- Dutch supplier
TOPdesk at a glance
- Category: Helpdesk software
- Indicative price: from €61 per month
- Demo on request, cloud software, available in Dutch
Software info
TOPdesk is service management software for IT departments and other service teams, such as facilities and HR. Requests come in by email, the self-service portal, WhatsApp, Teams or Slack and are handled in one environment.
The basis consists of incident management, asset management, a self-service portal and a knowledge base. Higher editions add change, problem and contract management with SLAs, plus project management and live chat. AI helps categorise requests and write knowledge articles. With the open API and more than 90 integrations, TOPdesk connects to other systems.
TOPdesk is a Dutch company and works in the cloud. Essential costs €61, Engaged €86 and Excellent €120 per operator per month. From 50 operators there is a custom price.
TOPdesk functionality
Dutchcheck
SMEscheck
Large companycheck
Cloudcheck
APIcheck
Per unitcheck
Subscriptioncheck
Working with email addressescheck
Assign ticketscheck
Categorise ticketscheck
Create ticket typescheck
Status reportingcheck
Helpdeskcheck
Knowledge basecheck
Software democheck
Price display61
Prices
Pricing models:
Subscription
Per unit
Indicative cost from p/m:
€ 61
Why is this an indication?
Want to see the exact prices of TOPdesk? Then click the button below:
Write a review
Write a review
Description
Find out with SoftwareWatcher whether TOPdesk suits your organisation. Read genuine reviews from users and experts and compare all relevant software features. We give an overview of all software features relevant to your business processes. TOPdesk has the following modules:
Helpdesk
With SoftwareWatcher you discover how TOPdesk saves you time. By digitising your organisation with TOPdesk you lower costs and bring structure to your organisation.
Compare TOPdesk and get advice
Compare TOPdesk with other software for your industry and company size. Based on software features and prices you can quickly and easily compare whether the software is suitable for you. SoftwareWatcher offers a simple selection guide so that you can choose the best software yourself, even without knowledge of software. Do you need advice on whether TOPdesk suits your organisation? The experts at SoftwareWatcher will gladly help you further and advise you on your choice. We ask you the right questions and check whether the software suits you. This is free and without obligation. Do you want to know whether the software integrates with other systems in your organisation? In the integrations overview of SoftwareWatcher you can see straight away whether the software integrates with your existing systems. Is your existing software not in the overview? Then other solutions are always possible. Please contact the software supplier about this.
TOPdesk demo or trial period
Do you want to get a real impression of TOPdesk? You can often request a trial period or a software demo for this. With a trial period you get access to the software for a number of days and test for yourself whether it suits you. If you request a software demo, the software supplier explains the software themselves. During a software demo you can ask all your questions about the software. This is how you find out the quality of the software. Are you looking for alternatives to TOPdesk? SoftwareWatcher gives an overview of the best software alternatives. This way you know straight away which systems you should compare with each other.
Gallery
