LiveAgent
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- Price per agent
- Try free for 30 days
- Available in Dutch
- Live chat in every plan
- Chat and tickets in one inbox
LiveAgent is helpdesk and live chat software from Quality Unit, a software company with offices in Bratislava, Kyiv and New York. You put a chat button on your website and answer chats and emails from one inbox, where every question becomes a ticket. An AI chatbot can answer questions itself first and then hands the conversation over to an employee. The software is available in 43 languages, including Dutch.
You pay per agent per month: Small costs $19, Medium $35, Large $59 and Enterprise $85. When paying annually that is $15, $29, $49 and $69. Live chat is in every plan; the call centre is added from Medium, and WhatsApp, Facebook and Instagram from Large. You can try LiveAgent free for 30 days, without a credit card.
LiveAgent features
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Find out with SoftwareWatcher whether LiveAgent suits your organisation. Read genuine reviews from users and experts and compare all relevant software features. We give an overview of all software features relevant to your business processes. LiveAgent has the following modules:
With SoftwareWatcher you discover how LiveAgent saves you time. By digitising your organisation with LiveAgent you lower costs and bring structure to your organisation.
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Compare LiveAgent with other software for your industry and company size. Based on software features and prices you can quickly and easily compare whether the software is suitable for you. SoftwareWatcher offers a simple selection guide so that you can choose the best software yourself, even without knowledge of software. Do you need advice on whether LiveAgent suits your organisation? The experts at SoftwareWatcher will gladly help you further and advise you on your choice. We ask you the right questions and check whether the software suits you. This is free and without obligation. Do you want to know whether the software integrates with other systems in your organisation? In the integrations overview of SoftwareWatcher you can see straight away whether the software integrates with your existing systems. Is your existing software not in the overview? Then other solutions are always possible. Please contact the software supplier about this.
LiveAgent demo or trial period
Do you want to get a real impression of LiveAgent? You can often request a trial period or a software demo for this. With a trial period you get access to the software for a number of days and test for yourself whether it suits you. If you request a software demo, the software supplier explains the software themselves. During a software demo you can ask all your questions about the software. This is how you find out the quality of the software. Are you looking for alternatives to LiveAgent? SoftwareWatcher gives an overview of the best software alternatives. This way you know straight away which systems you should compare with each other.